Frequently Asked Questions
Everything you need to know about shopping at Anya Hindmarch.
What are your UK delivery options?
We offer Standard Delivery within 3-5 working days and Next Day Delivery for orders placed before 1pm Monday to Thursday. All UK orders are shipped via tracked courier services.
What is your return policy?
You can return any unwanted items within 14 days of receipt for a full refund, provided they are in their original, unused condition with all tags and packaging intact.
Do you offer personalization services?
Yes, our Bespoke collection allows for unique embossing, handwriting, or initials. Please note that personalized items are non-returnable and may require additional processing time.
How should I care for my Anya Hindmarch leather bag?
We recommend avoiding prolonged exposure to direct sunlight and moisture. Use a soft, dry cloth to wipe away surface dirt and store your bag in its protective dust bag when not in use.
Which payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping costs and duties are calculated at checkout based on your specific location.